Privacy Policy

Introduction

This Privacy Policy outlines the collection, usage, and sharing of personal information when you visit or make a purchase from Edenbeau.co.uk (the "Site").

Personal Information We Collect

When you visit the Site, certain information about your device is automatically collected, including details about your web browser, IP address, time zone, and cookies installed on your device. As you browse, we collect information about viewed web pages or products, referral sources, and interactions with the Site, referred to as "Device Information."

We gather Device Information through technologies like:

"Cookies," which are data files with anonymous unique identifiers. Learn more about cookies and how to disable them at http://www.allaboutcookies.org.
"Log files" that track actions on the Site, recording data like IP addresses, browser types, and date/time stamps.
"Web beacons," "tags," and "pixels," electronic files that capture browsing information.

Additionally, when making a purchase, we collect specific information, such as your name, billing and shipping addresses, payment details, email address, and phone number, referred to as "Order Information."

In this Privacy Policy, "Personal Information" encompasses both device Information and order Information.

How We Use Your Personal Information

Order Information is primarily used to fulfill orders, process payments, arrange shipping, and provide invoices or order confirmations. Additionally, we use this data to:

Communicate with you.
Screen orders for potential risk or fraud.
Provide information or advertising based on your preferences.

Device Information aids in identifying potential risks, improving Site functionality, and optimizing user experiences. It may also be used for retargeting and advertising campaigns through carefully selected third parties.

Sharing Your Personal Information

We share your Personal Information with third parties to facilitate the use outlined above. For instance, our online store is powered by Wix (https://www.wix.com/about/privacy) and we use Google Analytics (https://www.google.com/intl/en/policies/privacy/) to understand customer interactions with the Site. Personal Information may also be shared to comply with laws, respond to lawful requests, or protect our rights.

Behavioural Advertising

Your Personal Information may be used to provide targeted advertisements or marketing communications we believe align with your interests. For details on how targeted advertising works, visit http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work. Opt-out options for targeted advertising are available for platforms such as Facebook (https://www.facebook.com/settings/?tab=ads), Google (https://www.google.com/settings/ads/anonymous), and Bing (https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads). Visit http://optout.aboutads.info/ for additional opt-out services.

SMS Privacy Policy

Eden & Beau utilises cookies to track cart items, including abandoned carts, for sending SMS cart reminder messages. Opt-in data and consent are excluded from sharing with third parties.

Do Not Track

Our data collection and usage practices remain unchanged when a Do Not Track signal is received from your browser.

Your Rights

If you are a European resident, you have the right to access, correct, update, or delete your personal information. For inquiries or requests, contact us through the provided contact information.

Data Retention

Order Information is retained for our records unless you request its deletion after placing an order.

Changes

This privacy policy may be updated to reflect changes in practices or for operational, legal, or regulatory reasons.

Minors

The Site is not intended for individuals under the age of 14.

Contact Us

For more information, questions, or complaints about our privacy practices, contact us via email at hello@edenbeau.co.uk or by mail at this address:

Eden & Beau

23 Northcote Crescent, West Horsley, Leatherhead, Surrey, KT24 6LX